Find answers to common questions about our services, pricing, booking process, and policies. If you need additional information, feel free to reach out, we’re happy to help.
We provide a complete range of property services, including residential and commercial cleaning, short-term rental turnover cleaning, lawn and snow maintenance, waste removal, and handyman repairs. We also offer custom packages and services, tailored to your specific needs.
Our rates are based on the size, condition, and frequency of the services you request. For a general estimate, please visit our "Book Now" page. For most accurate pricing, we recommend giving us a call to discuss your specific needs and requirements.
We serve Edmonton and the surrounding area. If you’re unsure whether we cover your address, just reach out!
You can book online using the online booking form or simply giving us a call. Once submitted, we’ll review your information and contact you within 24 hours to confirm your appointment.
The duration of the service depends on the size of the property and the scope of service required. We can provide an estimate once the booking form is completed.
STANDARD RESIDENTIAL CLEAN - All standard cleans include the following:
- Disinfecting all highly touched surfaces
- Wipe down exterior kitchen surfaces (counters, stovetop, appliance fronts)
- Wipe down furniture and dusting accessible surfaces throughout
- Clean and sanitize bathrooms (toilets, sinks, tubs/showers, mirrors)
- Vacuum and mop floors
- Vacuum sofas, chairs, and under cushions
- Empty garbages
- Light tidying of surfaces (does not include moving personal items or decluttering)
RESIDENTIAL DEEP CLEAN - All deep cleans include everything in a standard clean, plus the following detailed services::
KITCHEN
- Inside microwave
- Detailed cleaning of countertops, backsplash, sink, and stovetop
- Exterior appliance detailing
- Oven hood fan filter
- Behind major appliances
BATHROOMS
- Detailed scrubbing of tubs, showers, tile, grout, and fixtures
- Scale and soap scum removal where accessible
THROUGHOUT THE HOME
- Baseboards and door trim
- Doors and door frames
- Light fixtures and ceiling fans (within reach)
- Vents, heat registers, and cold air returns
- Spot cleaning of visible marks on walls, doors, switches
**Deep cleaning focuses on detailed surface cleaning. It does not include major appliance interiors, windows, cabinet interiors, or heavy buildup unless selected as add-ons.
**Final Pricing may vary based on the size and condition of the home.
A Move-In / Move-Out Clean is a detailed cleaning designed for empty or nearly empty homes to prepare the space for new occupants.
What’s included:
- Detailed cleaning of kitchens and bathrooms
- Inside fridge and oven (empty)
- Inside cabinets and drawers (empty)
- Baseboards, trim, doors, and fixtures
- Interior windows (initial pass)
- Floors vacuumed and mopped
**The home must be empty or close to empty at the time of cleaning. If furniture or belongings remain, the service may be reclassified as a Deep Clean.
**Final Pricing may vary based on the size and condition of the home.
A Post-Construction Clean is a specialized service for homes that have undergone renovations, repairs, or new construction, where fine dust and debris are present beyond normal household cleaning. Post-construction cleaning focuses on dust and surface residue, not the removal of paint, adhesive, grout haze, or heavy debris. Heavily soiled areas or ongoing construction may require additional time or a custom quote.
What’s included (base service):
- Removal of light construction dust from surfaces
- Wipe-down of walls, trim, doors, and fixtures
- Interior windows (initial pass only)
- Floors vacuumed and mopped
- Kitchens and bathrooms cleaned
**Final Pricing may vary based on the size and condition of the home.
Yes, our team comes prepared with professional supplies and equipment. If you have specific products you’d like us to use, just let us know on your booking form.
Typically, we send either one or two cleaners to your home, however this depends on the size of the home, scope of the job and your specific requirements. For regular appointments, we aim to provide the same cleaner or team each time for consistency, but may not always be possible. If you have a preferred cleaner, just let us know and we will do our best to match you!
We simply ask that you clear away any clutter that might prevent our team from easy access to surfaces or spaces. Making sure floors and countertops are clear of unnecessary items (toys, clothing, etc) allows the team space to work safely and efficiently!
No, you don’t need to be present, but can be if you want to. We will ask for you to provide clear access instructions when booking the service if you will not be present.
We understand life happens and plans change. We have a 24-hour cancellation policy. Cancellations made less than 24 hours before your scheduled service may be subject to a cancellation fee.
For cancellations on the day of the appointment or if we are unable to access your home, the full cost of the appointment will be charged. This policy helps us ensure that we can efficiently manage our team's schedule and provide the best service to all our clients.
Yes, we stand by our satisfaction guarantee! If you’re not satisfied with the service, please let us know within 24 hours and we’ll do our best to address your concerns and make it right, at no additional cost!
Yes. We carry full commercial liability insurance and Workers’ Compensation coverage. This protects both our clients and our team while work is being performed in your home or property.
All payments require a valid credit card on file for security and convenience. We also accept E-Transfer as an additional payment option.