Frequently Asked Questions

Find answers to common questions about our services, pricing, booking process, and policies. If you need additional information, feel free to reach out, we’re happy to help.

What type of services do you offer?

We provide a complete range of property services, including residential and commercial cleaning, short-term rental turnover cleaning, lawn and snow maintenance, waste removal, and handyman repairs. We also offer custom packages and services, tailored to your specific needs.

What areas do you service?

We serve Edmonton and the surrounding area. If you’re unsure whether we cover your address, just reach out!

How do I book a service?

You can book online using the online booking form or simply giving us a call. Once submitted, we’ll review your information and contact you within 24 hours to confirm your appointment.

Do you bring your own supplies and equipment?

Yes, our team comes prepared with professional supplies and equipment. If you have specific products you’d like us to use, just let us know on your booking form.

How long does a service take?

The duration of the service depends on the size of the property and the scope of service required. We can provide an estimate once the booking form is completed.

Do I need to be home during the service?

No, you don’t need to be present, but can be if you want to. We will ask for you to provide clear access instructions when booking the service if you will not be present.

What if I need to reschedule or cancel?

We understand life happens and plans change. We have a 24-hour cancellation policy. Cancellations made less than 24 hours before your scheduled service may be subject to a cancellation fee.

Is there a satisfaction guarantee?

Yes, we stand by our satisfaction guarantee! If you’re not satisfied with the service, please let us know within 24 hours and we’ll do our best to address your concerns and make it right, at no additional cost!